Chicago, IL ( pressoclock) December 13, 2011 - The founder of Chicago-based Sergio & Banks, Grace Sergio, has been honored with a feature article in Chicago Agent Magazine due to her Chicago real estate company’s “boutique” approach to real estate. By providing customers with a personal level of attention and by equipping her team with the latest marketing and social networking tools, Sergio’s firm offers a superior level of service to her clients while also adding a personal touch.

“We jumped on the social media bandwagon right away,” said Sergio. “Clients can really get to know you, and not just on a business level, but on a personal level too. From YouTube to Twitter, social media helps get our message out in a fun and efficient way.”

As part of the process of staying engaged with clients, Sergio also places an emphasis on building strong relationships with each member of her real estate team. Sergio maintains an open door policy with her agents, and one-on-one meetings are commonplace.

Through the in-house marketing team, agents are able to access brochures, e-newsletters, eblasts and open house flyers. The company also provides its agents with use of technology and provides the training necessary to use these tools effectively.

“You have to be a chameleon in this market,” said Sergio. “You have to reinvent yourself constantly. You need to be flexible and quick-moving. Short sales, foreclosures, new financing requirements and social media are all new forces in our marketplace today. Education, technology and Internet transparency are all important to stay ahead of the curve.”

The time and effort that Sergio dedicates to working with her agents has paid off, as many of her agents have been awarded with multiple honors and recognitions. Also, the close-knit relationship she has forged with her agents has created a family-like environment where teamwork is prevalent.

“We motivate each other,” said Sergio, “and we really want everyone to succeed.”

Sergio & Banks Enterprise has been in business for 26 years focusing on Chicago Homes for Sale. The company currently has 20 full-time agents and offices in Bucktown and Northwest Chicago.

Contact: Fran Puleo

Telephone: 773.413.3420

E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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